request a drop

Get Connected to Ultra-Fast Fiber Internet

What is a Drop Request?

A drop request is your first step toward connecting your home to our advanced fiber network. It's a free, no-obligation way to register your interest in fiber internet service and allow us to plan the connection to your home.

Why Request a Drop Now?

• Get priority installation when fiber reaches your area
• No cost to register
No obligation to subscribe to fiber internet services
• Avoid connection and construction fees later should you change your mind and want fiber in the future
• Be among the first to experience lightning-fast internet
• Help us plan our network expansion effectively & efficiently

What Happens When You Request A Drop?

STEP 1: Submit Your Request

• Fill out our simple online form
• Provide basic contact and property information
• Our partners at Cross Cut Directional Drilling LTD will reach out to confirm your request

STEP 2. Property Assessment

• They'll evaluate the best route to your home
• Identify connection points
• Plan for any special installation needs

STEP 3. Installation Planning

• They'll contact you to discuss installation details
• Schedule at your convenience
• Review any property-specific requirements

STEP 4. Free Installation

During the initial construction phase, we're offering free fiber drops to your home. This includes:
• Underground fiber cable installation
• Connection to your home
• Exterior equipment mounting
• Professional installation by local technicians

Why Act Now?

Save Money

• Free installation during construction
• Avoid future connection fees
• Lock in early-adopter benefits

Save Time

• Priority installation scheduling
• Streamlined connection process
• Be ready when service becomes available

Support Community Growth

• Help expand high-speed internet access
• Contribute to community digital development
• Part of Canada and Alberta's Universal Broadband Fund initiative

What You Need To Know:

• Property owner authorization is required
• Standard installations are currently free
• Installation includes bringing fiber to your home
• No commitment to internet services is required
• Future installations may incur charges
• Weather conditions may affect installation timing

GETTING STARTED


Getting connected is easy:

1. Request a drop.
2. Choose your service package (optional).
3. Schedule your installation.
4. Get connected to ultra-fast fiber internet!

Areas We Serve:

Bayer Road

Canyon Creek

Chisholm
Decrene

Devonshire Beach

Fawcett Lake

Flatbush
Hondo

Marten Beach
Mistue

Moose Portage
Overlea

Sawridge First Nation
Slave Lake
Smith
Wagner
Widewater

View All Service Areas.

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